Support

At Hallmark Casino, we believe that reliable, friendly, and knowledgeable support is essential to your gaming experience. That's why our dedicated customer support team is always available to ensure you have a smooth and enjoyable time on our platform.

Multiple Ways to Reach Us, 24/7

We make it easy to connect with our support team whenever you need assistance. Whether it's a quick question or a more detailed inquiry, you can reach out using the following convenient channels:

Live Chat: For immediate assistance, our live chat support is available around the clock. Typically, our agents respond within seconds, ensuring you're never left waiting when you need urgent help.
Email: Prefer email? Contact us at support@hallmarkassistance.com . We generally respond within a few hours, providing detailed solutions tailored to your questions or concerns.
Phone Support: You can also call us directly at 888-480-7999 . Our friendly representatives are ready to assist you promptly, ensuring all your queries are resolved clearly and efficiently.

Quick Answers at Your Fingertips

To help you find answers instantly, we've compiled an extensive FAQ section covering topics such as account management, bonuses, transactions and payment methods, and more. Our FAQs are designed to address the most common player questions clearly and concisely, saving you valuable time.

Committed to Your Satisfaction

Rest assured, our support team is composed of knowledgeable professionals who truly understand your gaming needs. Whether you're experiencing an issue with your account, have a question about transactions, or need clarification on gameplay or promotions, our agents work diligently to resolve your concerns swiftly and satisfactorily.

At Hallmark Casino, your satisfaction is our priority. Feel confident knowing our dedicated support team is just a click, call, or email away—ready to assist you whenever you need.